Frequently Asked Questions
Everything you need to know about your Viridian experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders typically process within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I return an item that doesn't fit?
Viridian offers a 30-day return policy. Items must be unworn, with original tags attached. You can start a return through our online portal to receive a prepaid shipping label.
Are your fabrics sustainably sourced?
Yes, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer a size guide for your collections?
Absolutely. Every product page features a detailed size chart with specific measurements in both inches and centimeters to help you find the perfect fit.